Introduction
Texas A&M University Mail Services handles around fifteen million pieces of mail a year. Mail Services processes International Global Priority, International Express, US Express and Certified Return Receipt Requested mail, insures packages, and will provide Delivery Confirmation receipts for Priority, Certified, and Express mail upon request. We do not currently sell postal money orders, envelopes, postcards, or stamps, prepare packages for shipment, or process or mail registered items. The US Post Office in Bryan or College Station can provide these services, if they are needed.
Texas A&M University Mail Services is located off of Agronomy Road inside the same building as Central Receiving and Procurement. The operating hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Our campus mail stop is 1585. For special assistance, contact Mail Services at (979) 845-4624.
Authorized Use Policy
The campus mail system should not be used for the distribution of non-University-related publications designated primarily for free circulation, nor for publications designed for advertising purposes. Use of the campus mail system for advertising, chain letters, or private use for personal advantage is specifically prohibited. If such items are discovered, they will be pulled and reported to the Texas A&M University administration for appropriate action.
Pickup and Delivery Schedules
- Morning delivery and pickup: Mail is collected and delivered daily at mail stop locations on campus buildings between 9:00 a.m. and 12:00 p.m. All incoming mail is delivered on the morning it is picked up. Intra-campus mail brought to the Mail Center no later than 5:00 p.m. the previous night will be delivered that next morning.
- Afternoon delivery and pickups: Mail is collected and delivered daily at mail stop locations on campus between 1:00 p.m. and 4:00 p.m.
- USPS Accountable Mail Delivery: Accountable mail includes any articles sent Registered, Certified, Insured, and Express which require a signature upon receipt as proof of delivery. If Accountable Mail is received in the Mail Center after the regular morning delivery, it will then be scheduled for delivery in the afternoon, unless other arrangements are made.
- Student mail: Student mail is not handled by mail services with the exception of those housed at White Creek Apartments.
- Special pickups: Please communicate with mail services when your department is distributing large volume mailings. We can make suggestions that may be beneficial. Special pickups are arranged by calling Mail Services at (979) 845-4624.
- Outgoing mail: Outgoing is picked up each day and is sorted that same day. For more information on USPS addressing standards, go to Postal Addressing Standards. (Outgoing mail that does not meet these requirements is metered at full current rates and delivered to the USPS.) Mail should be received at Mail Services before 2:00 p.m. and will be sent out by the USPS that same day. The mail van leaves with mail by 2:45 p.m. at the latest.
New Employees or Organizations
- New Personnel/Change of Location: Departments should supply Mail Services with complete addresses for any additions or changes of personnel, including adjunct faculty and temporary or part-time personnel. To do this, complete the Texas A&M University Address Change Form and send it via campus mail or e-mail to mail@tamu.edu.
- Campus Organizations: New mailing address information should also be sent to Mail Services by the agent responsible for any new organizations on campus (clubs, associations, etc.)
Mail Forwarding
Once mail has been received by Mail Services, it is no longer the responsibility of the US Postal Service. Mail Services is the delegated agent for Texas A&M University mail; therefore, when mail is accepted by Mail Services, the USPS is deemed to have met any delivery requirements. Make your correspondents aware that an on-line Delivery Confirmation on a letter to anyone at Texas A&M University will indicate the time the US Postal Service made its delivery to Mail Services. Similarly, all departments, curricula, and programs are agents of Texas A&M University with authority to handle the opening and forwarding of business related mail. Mail sent to Texas A&M University employees is always assumed to be business-related mail; personal mail should be sent to an employee's home address. US mail received addressed to former employees is assumed to be business-related mail for the University, and is delivered by Mail Services to their previous campus address. Departments may open the mail if necessary to determine whether this is indeed departmental or Texas A&M University mail. If not, any such First Class mail should be sent on to the former employee. This requires writing the correct forwarding address on the First Class envelope if it has not been opened. If opened, insert it in a new envelope with the correct address, and return it to the Mail Center, where it will be mailed with new postage applied. Normally, only First Class mail will be forwarded; therefore, unless other items have endorsements guaranteeing return postage, such mail as journals, newsletters, magazines, junk mail, and Texas A&M University internal mail should be recycled by the department.